At PostGraph, a service operated by Synergy Link LLC, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our platform and services.

By accessing or using PostGraph, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use PostGraph, we may collect the following types of data:

1.1 Personal Information

• Name, email address, phone number, and billing information when creating an account.
• Mailing addresses for recipients of your letters.
• Payment details for processing subscription fees and service payments.

1.2 Mailing & Document Data

• Documents, letters, and other materials uploaded to the platform for mailing.
• Preferences for printing, stamping, and delivery services.
• Tracking and status updates for mailings.

1.3 Usage Data & Technical Information

• IP address, device type, and browser used to access PostGraph.
• Login times, navigation patterns, and service interactions for security and analytics.
• Cookies and similar tracking technologies for website functionality and user experience.

2. How We Use Your Information

PostGraph processes your data to:

• Provide, manage, and improve our mailing services.
• Facilitate secure printing, stamping, and mailing operations.
• Process payments and manage subscriptions.
• Communicate with you about updates, service notifications, and promotional offers.
• Enhance security, fraud prevention, and platform reliability.
• Ensure compliance with legal and postal regulations.

We do not sell or rent your personal information to third parties.

3. Data Sharing & Third-Party Services

We only share your data with trusted third parties when necessary for service fulfillment, including:

3.1 Mailing Partners

PostGraph partners with USPS, Royal Mail, Deutsche Post, Japan Post, and others for letter delivery. We share only the recipient’s name and mailing address to ensure mail is processed correctly.

3.2 Payment Processors

For secure transactions, we use PCI-compliant payment providers that handle billing details. PostGraph does not store credit card information.

3.3 Legal & Compliance Requirements

We may disclose your information if required by law, court orders, or postal regulations to prevent fraud or unauthorized activities.

4. Data Security & Retention

4.1 Security Measures

We use industry-standard encryption, firewalls, and secure servers to protect user data from unauthorized access, loss, or alteration.

4.2 Data Retention

• Account information is retained as long as you maintain an active subscription.
• Uploaded documents and mailing records are stored temporarily and deleted after [Insert Duration] days unless legally required for longer retention.

5. Your Privacy Rights & Choices

5.1 Access & Update Your Information

You can review and update your account details at any time through your PostGraph profile.

5.2 Data Deletion & Account Closure

You may request the deletion of your personal data and account by contacting us. Some records may be retained for legal or compliance reasons.

5.3 Cookie Preferences

You can manage cookie settings through your browser to control tracking preferences. Disabling cookies may affect platform functionality.

6. International Users

PostGraph services are primarily available in the United States and select international regions through our postal partners. By using our platform, you acknowledge that your data may be processed in the United States, where privacy laws may differ from those in your location.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect service changes or legal requirements. Users will be notified of significant updates.

8. Contact Us

For any privacy-related inquiries or requests, please contact us: